SMTP Tips

Check out this document if you need help adding your SMTP settings to ProcessPlan

Gmail SMTP Settings

Host Name: smtp.gmail.com

SMTP Username: Your Gmail address

SMTP Password: A Google app password (see below)

Port Number: 587

SSL: Enabled

You can manage these settings on your Google account security page.

Google no longer allows connecting to SMTP with your regular account password. You will need to turn on 2-Step Verification for your Google account and then create an app password - see Google’s help article on app passwords.

In ProcessPlan, use this app password in the place of your actual Gmail password in the SMTP setup.

Office 365 SMTP Settings

Host Name: smtp.office365.com

SMTP Username: Your Office 365 email address

SMTP Password: Your Office 365 password

Port Number: 587

SSL: Enabled

If you have trouble authenticating with Office 365, SMTP authentication may be turned off for your organization or for your mailbox. Ask your Microsoft 365 administrator to enable Authenticated SMTP for the specific mailbox you use with ProcessPlan - see Microsoft’s guidance on enabling SMTP AUTH. Note that Security Defaults, managed in the Microsoft Entra admin center, can also block SMTP authentication for the whole organization.

Outlook.com SMTP Settings

Host Name: smtp-mail.outlook.com

SMTP Username: Your full Outlook.com email address

SMTP Password: Your Outlook.com password

Port Number: 587

SSL: Enabled