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AI Usage Log

The AI Usage Log (Administration > Account > AI Usage) records every AI interaction on your account, which is invaluable both for understanding usage and for troubleshooting an AI-driven step that didn’t do what you expected.

Each row shows the AI Prompt, the related Process Template, Process Instance, AI Employee Job, and AI Employee (when applicable), the Date/Time, the Input Tokens and Output Tokens consumed, and the Invoice Date it will be billed under.

Click a row to open the AI Usage Detail panel, which shows the Prompt and the complete AI Response.

The Prompt is the AI Prompt text you wrote on the action, with any [[ Field ]] tokens replaced by the values they held at the moment the step ran. That is usually the first thing to check when a step misbehaves, because a token that merged an unexpected value will show up here. Background information the platform supplies on your behalf, such as the description of the screen or document being worked on, is not repeated in the log.

The AI Response is the complete answer, including the reasoning the AI worked through and each step it took. If an AI Prompt action or an AI Employee produced a surprising result, this is where you see exactly what it was asked and exactly what it did.

Use Toggle Filter Row to filter any column; the date and token columns support range filters, so you can quickly find the heaviest interactions or everything tied to one process.