Our privacy policy.
ProcessPlan LLC (referred to as “ProcessPlan,” “we” or “our”) recognizes that you care about your privacy and how we collect and use your personal information – data that identifies or can be used to identify you. We have created this Privacy Policy to describe our information collection, use and sharing practices for our services and ProcessPlan.com (the “Site”).
Information We Collect and How We Use It
Your personal information
We collect your personal information when you register on this Site and when you use ProcessPlan products and services. During registration, you must provide us with your name, company name and email address. We use your personal information only for our internal purposes and to provide products and services to you, such as to send you invoices, updates and other information related to ProcessPlan and your account.
Feedback
ProcessPlan has feedback functionality on the Site that allows you to submit comments, suggestions, questions and survey responses. In addition to your personal information, we will use your feedback to follow up with you and for our internal purposes.
Cookies
We use cookies (small text files stored on your computer for tracking and record-keeping purposes) on this Site and such cookies do not have an expiration date. Our Site also uses Google Analytics, a web analytics service by Google Inc. (“Google”) to help us analyze how you and other visitors use the Site. Information about how Google collects and uses your data can be accessed at http://www.google.com/policies/privacy/partners/.
Your web browser allows you to control and limit cookies on your computer. If you reject cookies, you may still use the Site, but your ability to use some areas or functions of the Site may be limited.
Anonymous Data
ProcessPlan will gather your IP address, browser version and other information that is automatically sent by your computer as a part of Internet and Web communications when you use the Site, and we may track your use of the Site for diagnostic and statistical purposes, marketing and product development, and to administer the Site.
Information We Share
We will never rent, sell, or share your information with third parties other than for the following reasons:
to provide products or services you have requested or respond to your requests;
to investigate, prevent, take or assist with actions regarding illegal activities, suspected fraud, actual and potential threats to the physical safety of any person, violations of our Terms of Service;
in connection with a merger or acquisition, provided that we notify you in advance that your information will be transferred and may become subject to a different privacy policy; and
as required by law.
Limited Use
We will not sell your personal information to third parties nor will we use your name or your company’s name in marketing statements without your permission.
Data Security
We have implemented reasonable measures designed to secure your personal information from unauthorized access, use, disclosure and alteration. In particular, we encrypt your data in transit using SSL/TLS and your inactive data stored at rest in our computer systems.
Data Retention
ProcessPlan will purge any data you delete from an active account within 30 days. Except any feedback you provide to us, we will purge your data from our servers within 30 days of cancelling your account.
COPPA Disclaimer
The Children’s Online Privacy Protection Act (COPPA) was created to protect children under the age of thirteen (13) from unsuspecting acts or practices in conjunction with collecting, using, and disclosing any information about them. The Site and any of our additional services will never knowingly accept, collect, maintain or use any information from a child under the age of thirteen (13). If a child whom we know to be under the age of thirteen (13) sends personal information to us online, we will only use that information to respond directly to that child, notify parents, or seek parental consent.
Your California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 permits you to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you do not want your name and contact information to be shared with any company or organization, you may notify us at any time by writing to us at the email and or regular mail address below.
Notification of Changes to Our Privacy Policy
ProcessPlan may update this policy periodically. We will notify you about significant changes by emailing the account owner or by placing a prominent notice on the Site.
Correcting Your Personal Information
You can access, change or delete your personal information at any time by contacting support@processplan.com.