06 Aug Matt Elliot – RealPage, Inc.
ProcessPlan made us really sit down and discuss the way business gets done through our organization. This helped to provide a better understanding to all of the individuals involved on how information is gathered and how decisions flow throughout our department. I think we are much more aware of our need to simplify how work flows throughout our department.
Automation of tasks, we had several calendar events that are set up to remind us to send out an email and get some piece of information from someone. ProcessPlan now does that automatically, then filters the information down to whoever the end user is without me having to think about it.
The biggest problem it has solved for us, is the ability to control the information we want to gather with public forms and within our own department. We were able to set a standard on how work flows and the information required to move processes and projects forward quickly and with accountability.